Refund policy

 Thank you for shopping at Saniya Khan's Designer Clothing Store. We truly appreciate your trust in our brand and are committed to ensuring the utmost satisfaction with your purchase. Given the exclusivity and limited availability of our designer pieces, we adhere to the following refund policy:

1. No Refunds:

  • All sales made through SaniyaKhan.com are final. We do not provide refunds after the product is purchased, which you acknowledge upon ordering any product on the website.

2. Exchanges (if applicable):

  • While we do not provide refunds, we understand that sometimes sizes may not fit as expected. We may, at our discretion, offer an exchange for an item of the same value, provided the item is returned unworn, in its original condition, and with all original tags attached. Please reach out to our customer service within 7 days of receiving your order to initiate an exchange.

3. Faulty or Damaged Items:

  • If you receive a faulty or damaged product, please notify us immediately for assistance. We will assess the situation and, if deemed faulty, we will provide you with an exchange or store credit.

4. Sale Items:

  • Items purchased on sale or at a discounted price are final and cannot be returned or exchanged.

5. Gifts:

  • If the item was marked as a gift when purchased and shipped directly to you, you may receive a gift credit for the value of your return, given that the item meets the criteria for an exchange.

6. Return Shipping:

  • In the case of an exchange, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

To initiate an exchange or address any concerns, please contact our customer service at [saniyakhanart@gmail.com].

Thank you for understanding our refund policy. We strive to create exclusive and high-quality designs, and we appreciate your continued support.

Warm regards,

The Saniya Khan Team